At Aftercare.com, we solve a problem that every funeral professional faces: wanting to follow up with families after the service but not having the time to keep up.
Between at-need families, arrangements, and running a business, aftercare falls off the list — not because it doesn't matter, but because there are never enough hours in the day. We understand that, and we built our programs around it.
What we do
We provide two fully managed aftercare programs: the Aftercare Card Program, which sends four personalized cards and a satisfaction survey during the first year after a loss, and Aftercare-By-Text, which sends five heartfelt text messages from a local phone number across the same period. Both programs are completely hands-free — your staff enrolls a family in about 60 seconds, and we handle everything else.
Who we serve
Thousands of funeral homes and cemeteries across the country trust us to maintain their relationships with the families they serve. From independent funeral homes to large multi-location operations, from municipal cemeteries to Catholic archdioceses — our programs work for any organization that wants to show families they haven't been forgotten.
Our story
Aftercare.com is operated by Directors Advantage LLC, based in Clinton, North Carolina. We started by offering the Aftercare Card Program after witnessing firsthand how difficult it was for funeral homes to maintain consistent aftercare. The response was immediate — funeral directors called it a "no-brainer." We've since expanded to include Aftercare-By-Text, bringing the same done-for-you approach to personalized text messaging.
Our goal hasn't changed: make it easy for funeral homes and cemeteries to stay in touch with their families, so those families feel remembered during the hardest year of their lives.