Digital

Aftercare-By-Text

Caring text messages long after the service is over.

9:41
EM
Evergreen Memorial Cemetery
910-555-1212
Hi Margaret, this is Evergreen Memorial Cemetery. We are thinking of you and your family. Please know that we are here if there is anything you need.
Thank you so much for reaching out. That means a lot to our family.
We are always here for you, Margaret. Please don't hesitate to reach out anytime.
Hi Margaret, if you have a moment, we would really appreciate it if you could share your experience with us on Google. It helps other families find us.
Of course. Everyone there has been so kind. I'll leave a review today.
Hi Margaret, we are thinking about you today on William's birthday. We know this day holds special meaning and we want you to know you're not alone.
I can't believe you remembered. Thank you for this. 🙏
Hi Margaret, the holiday season can be especially difficult when you're missing someone you love. We wanted you to know we're thinking of you.
The holidays are so hard this year. Thank you for reaching out. It really does help.
Hi Margaret, as the one-year anniversary of William's passing approaches, we want you to know that we are thinking of you and honoring his memory.
A whole year. Thank you for not forgetting us.
+
Text Message · SMS

The Schedule

Five personalized messages sent automatically on dates that are meaningful.

Sympathy Message
2 weeks after the service
Google Review Request
6 weeks
Birthday Remembrance
On their birthday
Holiday Message
During the holidays
First Anniversary
One year after the service
AI Alerts

When a family needs you, we let you know

AI reads every reply. Most are simple thank-you messages. But when a family asks a question or needs real attention, we immediately alert your director by text or email.

AI alerts inbox flagged message
9:41
HS
Hall Smith Funeral Home
910-555-1212
You are invited to our annual Service of Remembrance on Saturday, December 14th at 2:00 PM. Join us as we honor the memory of your loved ones. Light refreshments will be served. Reply YES to RSVP.
YES - we will be there. Thank you for this.
+
Text Message · SMS

Send Group Announcements

Included with Aftercare-By-Text, group announcements let you reach every family you serve with a single message. Whether it's a seasonal event, a service of remembrance, or a special offering, you write it and we deliver it.

Service Of Remembrance
Invite families to annual remembrance ceremonies
Cemetery Events
Cleanup days, seasonal hours
Monument Specials
Seasonal offerings and promotions
Grief Resources
Support groups and community programs
$150 /month

Up to 500 families per year. No contracts. Cancel anytime.

Trusted by
thousands of
funeral homes &
cemeteries

“This program truly advances our ministry to grieving families and cements a relationship for the future.”
Monica J. Williams
Archdiocese of San Francisco
“We continually receive positive feedback. Families truly appreciate the cards sent throughout the year.”
David Summers
Mullin Fuller Funeral Home
“The surveys let us know where we're exceeding expectations and where we need to improve. We are very happy with this service.”
Marq Jeffrey
Connelly-McKinley Funeral Homes

Common questions from our partners

If you have a question that isn't answered here, please call 1.800.721.7097.

Simply add the survivor name and mobile number. The system takes care of the rest.
Yes. All text messages are customized for your funeral home or cemetery and approved by your staff before anything goes out.
Yes, each location is assigned a local 10-digit number so it will be familiar to the family.
AI reads every reply. Most are simple thank-you messages that don't need a response. When a family asks a question or needs attention, we alert your director immediately by text or email, and you can respond directly through your account.
Families can opt out at any time by replying STOP. Alternatively, you can go into the enrollment and stop all messages as well. Once they are stopped, the number is suppressed and no future messages are sent.

Ready to get started?

Request a free sample or sign up today. Call us at 1.800.721.7097